Contact Us

Contact Us

We’re here to help. If you have any questions about your order, shipping, returns, refunds, sizing, product details, payment, or anything else, please contact our customer support team using the information below.

We will do our best to respond as soon as possible during our customer service hours.

Customer Support

Business Name: Etalai

Email: info@etalai.com

Phone: +1 530-283-3453

Business Address:
10855 Ruth Ann Dr,
Dallas, TX 75228,
United States

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM CST

Saturday – Sunday: Closed

Order Support

When contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more quickly.

For questions about returns or refunds, please contact us before sending any item back. Our support team will provide return instructions after reviewing your request.

Etalai is an online women’s fashion store. Our business address is provided for business contact and customer support purposes. Please contact us first before returning any item.

We look forward to helping you.