Payment Terms

At Etalai, we are committed to providing a secure, clear, and convenient checkout experience. This Payment Terms page explains the payment methods, billing authorization, order confirmation, pricing, taxes, and payment-related information for purchases made through our website.

Secure Checkout

Yes. Payments made on Etalai are processed through secure checkout technology. Our website uses SSL encryption to help protect personal and payment information transmitted during checkout.

Payments are securely processed by authorized third-party payment providers. Etalai does not directly collect or store your complete credit or debit card information.

Accepted Payment Methods

Based on the payment options displayed at checkout, Etalai currently accepts the following payment methods:

• Credit and debit cards
• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB
• UnionPay
• Elo
• Shop Pay
• PayPal
• Google Pay

The payment methods available for your order may vary depending on your location, device, browser, payment provider, and order details. The payment options displayed during checkout are the available payment methods for your order.

Express Checkout

Express checkout options may be displayed at the top of checkout for eligible customers. Available express checkout options may include Shop Pay, PayPal, and Google Pay.

Express checkout availability may depend on your device, account status, location, and the payment provider’s own requirements.

How to Complete Your Payment

1. Add your selected products to your shopping cart.
2. Proceed to checkout.
3. Enter your contact and delivery information.
4. Select one of the available payment methods shown at checkout.
5. Review your order total, shipping information, discounts, and taxes before payment.
6. Complete your payment to place your order.

Currency and Pricing

Product prices are displayed on our website and may change without prior notice. Any price changes will not affect orders that have already been successfully placed and confirmed.

The final order total, including product price, applicable discounts, shipping charges, and taxes, will be displayed before you complete your payment.

Taxes

Applicable taxes, if any, are calculated during checkout based on your shipping address, order details, and relevant tax requirements.

Billing Authorization

By submitting your payment information and completing an order, you authorize the selected payment provider to charge the final amount displayed at checkout.

Please make sure your billing information is accurate and matches the information associated with your selected payment method.

Payment Confirmation

After your payment has been successfully processed, Etalai will send an order confirmation email to the email address provided during checkout.

Your payment provider may also send a separate transaction notification. If you do not receive an order confirmation email, please check your spam or junk folder first, then contact us for assistance.

Failed or Declined Payments

Payments may be declined due to incorrect billing information, insufficient funds, card restrictions, security checks, payment provider decisions, or bank authorization issues.

If your payment is declined, please verify your billing information or contact your bank, card issuer, or payment provider for assistance.

Order Review and Fraud Prevention

To help protect customers and our store, some orders may be subject to additional review. If we need more information to verify an order, we may contact you using the email address or phone number provided at checkout.

Etalai reserves the right to cancel or refund an order if payment cannot be verified, if required information is incomplete, or if an order appears to be unauthorized or fraudulent.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM Central Time (CT)

Saturday – Sunday: Closed

Changes to These Payment Terms

Etalai may update these Payment Terms when necessary. Changes will become effective when the revised terms are published on our website.