Shipping policy

.etalai-shipping { max-width: 900px; margin: 0 auto; padding: 48px 18px; color: #111; font-family: inherit; line-height: 1.7; } .etalai-shipping h1 { text-align: center; font-size: 34px; letter-spacing: 0.04em; margin-bottom: 28px; font-weight: 600; } .etalai-shipping h2 { font-size: 20px; margin: 32px 0 12px; font-weight: 600; letter-spacing: 0.02em; } .etalai-shipping p { font-size: 15px; color: #444; margin: 0 0 16px; } .etalai-shipping ul { margin: 0 0 22px 20px; padding: 0; color: #444; font-size: 15px; } .etalai-shipping li { margin-bottom: 8px; } .etalai-shipping-table-wrap { width: 100%; overflow-x: auto; margin: 18px 0 28px; border: 1px solid #e6e6e6; } .etalai-shipping table { width: 100%; border-collapse: collapse; min-width: 620px; background: #fff; } .etalai-shipping th, .etalai-shipping td { border-bottom: 1px solid #e6e6e6; border-right: 1px solid #e6e6e6; padding: 13px 14px; text-align: left; font-size: 14px; color: #444; } .etalai-shipping th { background: #f7f7f7; color: #111; font-weight: 600; } .etalai-shipping tr:last-child td { border-bottom: none; } .etalai-shipping-card { background: #f8f8f8; padding: 22px 24px; margin: 28px 0; border: 1px solid #e8e8e8; } .etalai-shipping-card p { margin-bottom: 10px; } .etalai-shipping-card p:last-child { margin-bottom: 0; } .etalai-shipping strong { color: #111; font-weight: 600; } @media (max-width: 749px) { .etalai-shipping { padding: 34px 15px; } .etalai-shipping h1 { font-size: 28px; } .etalai-shipping h2 { font-size: 18px; } .etalai-shipping-card { padding: 18px 16px; } }

Shipping Policy

At Etalai, we are committed to providing a clear and reliable shipping experience. Please review the information below before placing your order.

Shipping Regions

We currently ship orders within the United States.

Shipping Fee

Etalai offers free standard shipping on all orders.

Order Cutoff Time

Our order cutoff time is 12:00 AM Eastern Time (ET).

Orders placed after the cutoff time may be processed on the next business day.

Processing and Delivery Time

Shipping Step Estimated Time Business Days
Order Processing Time 1–3 business days Monday–Friday
Transit Time 6–9 business days Monday–Friday
Total Estimated Delivery Time 7–12 business days Monday–Friday

Delivery times are estimates and may vary due to carrier delays, weather conditions, address issues, holidays, or other circumstances outside of our control.

Order Confirmation and Tracking

After your order is placed, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow several business days for tracking updates to appear after the package has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Please carefully review your shipping address before completing your order.

If you notice an error in your shipping address, please contact us as soon as possible at info@etalai.com. Once an order has been processed or shipped, we may not be able to update the address.

Lost, Delayed, or Missing Packages

If your package appears to be delayed or missing, please contact the shipping carrier using your tracking number. You may also contact our support team, and we will do our best to assist you.

Etalai is not responsible for delivery delays caused by shipping carriers, incorrect addresses, weather conditions, or other events outside of our control.

Taxes and Duties

Applicable taxes, if any, will be calculated and displayed during checkout based on your shipping address and relevant tax requirements.

Contact Information

If you have any questions about shipping or delivery, please contact us:

Business Name: Etalai

Email: info@etalai.com

Phone: +1 606-304-3675

Business Address:
1195 Gordon Hill Pike Apt 3,
Corbin, KY 40701,
United States